Muskan Arshad
LMS Administrator
About Me
I manage users, cohorts, IOMAD organizations, and role-based access control, while designing competency-based learning pathways using SCORM, H5P, gradebooks, and certification frameworks.
Technical Expertise
My Projects
NICE CNA
This project involved managing the migration from an outdated LMS platform to a new Moodle environment, with a focus on ensuring a smooth and accurate transition of the existing learning data.
Key work included:
- Moodle-to-Moodle migration
- Migration of users and courses
- Course backup and restoration
- Data verification and integrity checks
- Post-migration testing
I completed the migration within a tight timeframe from February 1–9, 2024, ensuring that all required data was transferred accurately with zero data loss. I also performed comprehensive post-migration testing to verify the integrity of the migrated data and ensure the platform was ready for use.
Kreller Business Group Information
This project involved managing the platform as a Senior Moodle Administrator, with a focus on platform administration, technical health, performance, security, and visual customization.
Key work included:
- Custom Moodle login page development
- Custom homepage design and development
- Security issue resolution
- System status and performance monitoring
- Moodle Cron configuration and maintenance
- Addition of missing translation strings to the Edwiser Report Plugin
- Moodle upgrades from 4.1 to 4.5 LTS across Dev, Staging, and Live environments
- Course page redesign
- Course drawer customization
The platform was continuously reviewed and maintained to ensure stable performance and a consistent user experience across the different environments.
Inspire Brand Inc. LMS
This project involved managing the platform as a Senior Moodle Administrator, with responsibility for technical stability, visual design, and day-to-day performance. Key work included theme customization, designing and building a custom login form to strengthen the platform's branding and user experience, alongside proactive administration, resolving security issues, managing system status checks, and monitoring overall performance to keep the platform running smoothly. I configured and maintained the Moodle Cron job for reliable scheduled task execution, and successfully upgraded the Dev, Staging, and Live environments from Moodle 4.1 to Moodle 4.5 LTS, ensuring the platform remained current, secure, and fully supported. The course page was also redesigned, restructuring the layout and customizing the course drawer, to create a more intuitive and engaging experience for end users. Additionally, I configured and integrated SCORM packages into the LMS, expanding the platform's content delivery capabilities.
Physiosports LMS
This project involved managing the platform as a Senior Moodle Administrator, with a focus on performance optimization, technical support, platform stability, and Moodle upgrades.
Key work included:
- Moodle theme optimization
- Technical issue investigation and resolution
- Moodle upgrade from 3.9.5 to 4.5 across Dev, Staging, and Live environments
- Compatibility testing for multiple custom Moodle plugins
- SMTP email verification testing
- Post-upgrade quality assurance
- Ongoing platform review and maintenance
Due to the presence of multiple custom Moodle plugins, extensive testing was carried out following the upgrade to ensure compatibility and platform stability. SMTP email functionality was also verified on the Staging environment before further deployment.
RTW Matters
This project involved managing the platform as a Senior Moodle Administrator, with a focus on platform administration, technical support, course configuration, and Moodle upgrades.
Key work included:
- Moodle upgrade from 4.0 to 4.1
- Development environment configuration
- Technical issue investigation and resolution
- Course creation and configuration
- SCORM content configuration
I also provided ongoing technical support and administration to ensure the Moodle environment remained properly configured and supported the client's training requirements.
NZES
This project involved managing Moodle administration with a focus on course development, content configuration, and technical support.
Key work included:
- Course creation and configuration
- Training module setup
- SCORM package configuration and integration
- Quiz creation and configuration
- Technical issue investigation and resolution
- Ongoing LMS administration and support
I supported the client in maintaining a stable learning environment while configuring courses, learning content, and assessments according to their requirements.
Cleverbuying
This project involved managing the initial Moodle platform setup and configuration, with a focus on preparing the LMS for day-to-day use.
Key work included:
- Moodle platform installation and configuration
- Required Moodle plugin installation and setup
- Course creation and configuration
- Basic platform branding
- Platform notification configuration
I delivered a fully configured and ready-to-use Moodle environment, ensuring that the essential platform settings, plugins, courses, branding, and notifications were properly established.
Kabul School
This project involved managing the platform as a Senior Moodle Administrator, with a focus on platform setup, configuration, and ongoing administration.
Key work included:
- Moodle plugin installation and setup
- Basic platform branding
- LMS dashboard configuration and customization
- Training Course structure design and configuration
- SMTP email configuration
I created detailed documentation for Students, Teachers, and Managers, and implemented multi-language support along with custom user roles to suit the platform's diverse user base. I also configured BigBlueButton for virtual classroom sessions and delivered a complete training session to the client and their team via online meetings, ensuring they were fully equipped to use Moodle effectively going forward.
Veritas LMS Development
This project involved managing the Moodle platform as a Senior Moodle Administrator, with a focus on platform setup, customization, configuration, and user experience.
Key work included:
- Moodle course creation and configuration
- SMTP email configuration
- Moodle dashboard customization
- Custom Login and Signup form development using Mustache templating
- LMS homepage customization
- Payment method configuration
- Enrollment method configuration
I also customized the platform's Login, Signup, Dashboard, and Homepage areas to align with the project's requirements and branding. The payment and enrollment methods were configured to support a streamlined user onboarding process.
Mentora LMS
This project involved managing the platform as a Senior Moodle Administrator, with a focus on technical configuration, troubleshooting, and ongoing LMS support.
Key work included:
- Moodle SMTP configuration
- Payment method integration troubleshooting
- LMS course structure design and configuration
- Technical issue investigation and resolution
I supported the ongoing development and configuration of the platform, addressing technical issues and ensuring that key LMS functions, including email and payment-related functionality, were properly configured and operational.

